We will gladly accept returns on all full priced items for store credit/e-gift card. All full priced items must be unused, unwashed, unworn, undamaged, and scent free and tags must be attached. Items that is damaged (stains, tear, etc.) will not receive store credit/ E-gift card. We are not responsible for damages to items as a result of improper care,handling or incorrect sizing.
Defective Items: All defective items must be reported within 3 days of receiving. Items that have been washed can not be accepted for store credit.
Lost or Stolen Packages: When you place a order with us please note that the liability is between you and USPS. We do not make any exceptions to this policy.
We are always happy to replace items that are not marked as delivered. But once the package has been scanned as delivered, we are not responsible for any lost or stolen packages. We do have a few recommendations to help track down your package:
- Confirm that the shipping address you entered is correct
- Visit your local USPS office with tracking information handy to see where the mailman dropped off your package
- Check with neighbors to see if your package was dropped off next door
- USPS sometimes updates tracking information as delivered a few hours or even days earlier then the actual delivery date
- Please wait at least 48 hours to see if the package had turns up